Frequently Asked Questions
Shipping & Delivery
How long does shipping take?
Most orders ship within 24 hours (Monday–Friday). Typical delivery times:
United States:
- Economy: 6–8 business days (FREE)
- Business: 2-5 business days ($8)
Do you offer free shipping?
Yes, free economy shipping is included on all orders — excluding Alaska, Hawaii, and Puerto Rico.
All orders ship from our U.S. warehouse (Florida), so you’ll receive fast, reliable delivery with tracking included.
Yes. Express options may be available depending on your location. You’ll see all available shipping methods at checkout.
Yes — you’ll receive a tracking link by email as soon as your order leaves our warehouse.
We ship to most countries worldwide. Available destinations and delivery estimates will appear at checkout.
Orders & Tracking
If your order hasn’t shipped yet, we may be able to update or cancel it. Please contact us as soon as possible.
Once an order ships, it can no longer be changed — but you’re always covered by our return policy.
Start by checking your tracking link (sent by email once your order ships). If your package appears delayed or stuck, reach out to us and we’ll take care of it.
We’re so sorry about that. Please contact us with your order number and a photo of what you received — we’ll make it right as quickly as possible.
Payment & Discounts
What payment methods do you accept?
We accept major credit cards, PayPal, Apple Pay, Google Pay, and other secure payment methods depending on your location.
All payments are encrypted and processed securely.
Discount codes cannot be combined — only one code can be applied per order.
Yes. We offer digital gift cards in multiple denominations.